Statement of Values


  • Our first responsibility is to our customers

  • In meeting our customer needs, everything we do must be of high quality

  • Our dealing must be ethical and of the highest standard

  • We must do what is right for our customers and their business at all times


  • We are responsible to our employees, the men and women who work with us throughout the world. We must respect them and recognize their merit

  • They must have a sense of security in their jobs

  • Compensation must be fair and adequate, and working conditions clean, orderly and safe

  • Employees must feel free to make suggestions and complaints

  • There must be equal opportunity for employment, development, and advancement for those qualified

  • We must provide competent management, and their actions must be just and ethical


  • We are responsible to the communities in which we live and work and to the world community as well

  • We must be good citizens – support good work and charities and pay our taxes


  • Our final responsibility is to our shareholders

  • Business must make a sound profit

  • We must experiment with new ideas

  • Reserves must be created to provide for adverse times

  • When we operate according to these principles, the shareholders should realize a fair return