About The Client

The client is a multinational organization delivering world-class network and voice services. Their key focus areas were – maintaining operational excellence with a strong focus on effective governance, streamlined workflows, and enhanced collaboration across teams.

Business Challenge

  • Managing multiple parallel projects across diverse technologies like SAP, Oracle CPQ, Siebel, Kenan, Nexa, etc.
  • Fragmented workflows due to multiple tech vendors and a siloed ecosystem.
  • Limited automation and governance, leading to high testing costs and inconsistent quality.

  • Resource-intensive test planning, execution, and maintenance, slowing time-to-market.

Tools & Technologies

  • SakVerse: Saksoft’s AI-driven Test Planning & Design Tool
  • UNITE: Saksoft’s Test Automation Framework
  • JIRA & Zephyr: Test Orchestration & Governance

Saksoft’s Solution

Setting Up a Scalable, AI-Powered Test Factory

  • Established a centralized Quality Engineering Test Factory model to streamline testing across projects.
  • Standardized test processes with end-to-end test orchestration using JIRA & Zephyr.

  • Built a structured framework for demand management, test execution, automation, and production analysis.

  • Function-aligned teams (Demand Management, Test Execution, Test Automation) to drive efficiency and scalability.

  • Expanded automation initiatives through UNITE – Saksoft’s proprietary test automation framework.

Impact Delivered

Imapct-Delivered

Future Initiatives

Strengthening the Testing Transformation Journey

  • Driving greater automation & cost savings by integrating Agentic AI-powered testing frameworks.

  • Expanding SakVerse – Saksoft’s AI-driven test planning & design tool, to further reduce testing time and enhance automation efficiency.

  • Enhancing predictive analytics & risk-based testing to improve time-to-market and optimize quality assurance.

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