Transforming Dispute Resolution with AI

Our experts explain how we can infuse AI in dispute resolution to improve customer experience and build brand trust.

Powered by:
Saksoft – Your Digital Transformation Partner in Fintech and Credit Ecosystems

Date:  4th December 2024

Time: 11AM Eastern Time

 Location: Online

Overview

Dispute management in the credit ecosystem has evolved—from manual processes to digitized workflows, and now to AI-powered solutions. However, traditional methods remain slow, complex, and prone to delays, negatively impacting both customer satisfaction and operational efficiency.

According to CFPB data, 60% of disputes exceed 30 days to resolve, and 1 in 5 customers face credit report errors annually, leading to regulatory scrutiny and trust issues.

Dispute management
What You’ll Learn

What You’ll Learn

  • Accelerated Case Creation through AI led automation

  • Scalability to support current and future needs

  • Seamless Customer Conversations using NLP-powered AI assistants.

  • Optimized Case Management with predictive AI routing for faster resolutions.

  • Proactive Decision-Making with AI-driven analytics to track trends, sentiment, and bottlenecks.

Who Should Attend?

  • Credit Bureau Customer Service Operations

  • Dispute Resolution Managers

  • Data and Analytics Leads

  • Bank Operation Managers

  • IT and Digital Transformation Leaders

  • Compliance and Risk Managers

Who Should Attend?

Reserve Your Spot Today!

Don’t miss this opportunity to explore AI-powered dispute management and how it’s reshaping the credit and financial services landscape.

saksoft logo