Re-Architecting a Global Money Transfer Platform for Speed, Security & Regulatory Control

Manual agent onboarding was time-consuming, slowing down new business activation.

Lack of the system to validate the compliance/operational rules when money is transferred from one country to another country, as this varies for each country

Verification for Scams, Frauds and Security actions during Money Transfer

Complex refund and cancellation processes across different transaction states.

Effective central validations for calculating the rules used by the sales, compliance team

Faster search for sender, beneficiary using elastic search.

Built new CRM applications to make the Agent Onboarding smoother.

Kafka Integration for making the transaction run in background and faster response for the end users

Mitek Integration for ID verifications used by the sender/receiver

Enhanced security measures to protect user data and privacy.

Introduced the Check Cashing system

Provided the different options of Money transfer like Account Deposit, Mobile Wallet, Window payment and Courier delivery

Enabled check cashing services with low fees, contributing to a 20% growth in repeat transactions.

Eliminated manual receipt generation by introducing digitally signed receipts, reducing processing time by 90%

Realtime integration with partners to update the transaction status.

Access a wide range of customers by providing different solutions like Mobile Applications, Agent Application and customer care–assisted transactions.

Target wider clients by offering low transaction fees/charges

Inbuild mechanisms to check the complex compliance/operational rules using the legacy system