About The Client

The client provides end-to-end solutions including PCI compliance and certification, order entry APIs, ATM connectivity and disbursement authorization, a robust order management and reporting platform, and a global multi-currency processing system.

Business Challenge

  • Infrastructure operations on Cloud were not streamlined

  • Lacked End to End visibility and ownership

  • Costs were not controlled

  • Audit issues owing to Data Security Requirements

What did we do

  • Delivered a Cloud Managed Services solution taking E2E control

  • 24X7 Offshore Operations

  • Proactive Monitoring and Audits incorporated

  • Proposed a business case with cost benefits

  • Optimized their Cloud Infrastructure, based on business needs

Implementation

  • Transitioned Cloud Services for Rackspace (approx. 10 AWS EC2, S3, SQL Instances)
  • Delivered Cloud Managed Services from offshore

  • Implemented monthly Audits and Reports with proactive closure of Audit NCs

Business Outcome

  • Successfully transitioned from Rackspace

  • For the first time, no Audit issues observed

  • Fully done from offshore which was a new experience for the customer

  • Reduced Cost of Cloud Infrastructure and Operations by 50%

  • Best practices were implemented. Proactively downgraded SQL Enterprise to Standard instances, leading to IT optimization

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