Product Testing for a telecom operator

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Product Testing for a telecom operator

Case Studies

Client background: Leading telecom operator in UK

Industry: Telecom

Products/Services: Testing Services

Business Challenge

  • Client had to prepare detail test cases for their product Voice Connect UI portal as well as Web methods testing

  • SIT testing was required to ensure that all 5 downstream application was working as expected

  • Testing the API on non-dedicated QA environment

  • Tracking of every order was required

  • UAT support in coordination with the Client development team

Business Solution

  • A team consisting of test manager and engineers understood the domain in a very short span of time and built the test cases of their SharePoint application VoiceConnect

  • Performed XML testing to ensure reliability of portal with downstream application

  • SIT was done by executing the SIT test cases. Updating the template to track the actual execution status.

  • Regular interaction with clear and crisp reporting resulted in faith and confidence with client and a stronger relationship

Business Benefits

  • Independent team for preparation and execution of test cases

  • Cutting down overall project cost

  • Tracking the execution on downstream resulted in increased productivity and reliability

Environment

  • Test Execution: Manual

  • Platform: SharePoint

  • Bug Management: ALM

2020-03-17T09:59:13+05:30