Product Testing for a telecom operator

Case Studies

Client background: Leading telecom operator in UK

Industry: Telecom

Products/Services: Testing Services

Business Challenge

  • Client had to prepare detail test cases for their product Voice Connect UI portal as well as Web methods testing

  • SIT testing was required to ensure that all 5 downstream application was working as expected

  • Testing the API on non-dedicated QA environment

  • Tracking of every order was required

  • UAT support in coordination with the Client development team

Business Solution

  • A team consisting of test manager and engineers understood the domain in a very short span of time and built the test cases of their SharePoint application VoiceConnect

  • Performed XML testing to ensure reliability of portal with downstream application

  • SIT was done by executing the SIT test cases. Updating the template to track the actual execution status.

  • Regular interaction with clear and crisp reporting resulted in faith and confidence with client and a stronger relationship

Business Benefits

  • Independent team for preparation and execution of test cases

  • Cutting down overall project cost

  • Tracking the execution on downstream resulted in increased productivity and reliability


  • Test Execution: Manual

  • Platform: SharePoint

  • Bug Management: ALM

Related case study


Contact Info

Saksoft Limited, SP Infocity, Block A, 2nd Floor, #40 Dr. MGR Salai, Kandanchavadi, Perungudi, Chennai - 600096, India

Phone: +91 44 2454 3500

Fax: +91 44 2454 3510


Go to Top