Functional testing for ecommerce

Case Studies

Client background: Hosted e-commerce & marketing platform designed specifically for the aesthetics services industry

Industry: Retail eCommerce

Products/Services: Functional Testing

Business Challenge

  • Client had challenges with their existing QA. There was no coordination between the development and testing teams. No process was followed by the developers and QA team.

  • Testing time was getting increased due to repeated defects on each store. They were looking for partners who has the skills to do root cause analysis

  • Development was not freezing when deployed to the QA for testing

Business Solution

  • Prepared use cases which includes the critical business workflow and prepared test cases for the same use cases for regression and then executed them after each deployment.

  • Created the process to be followed by development and QA team. Our team prepared test case suite for development team and make sure they execute all test cases before any deployment. All the test case execution was managed in Test Rail.

  • Root Cause Analysis (RCA) of defects on each cycle of testing

Business Benefits

  • Reduced the overall project cost by 40%

  • Increased productivity & reliability

  • Reduced the number of defects in store testing and promotion testing


  • JIRA

  • Test Rail

  • Magento


Contact Info

Saksoft Limited, SP Infocity, Block A, 2nd Floor, #40 Dr. MGR Salai, Kandanchavadi, Perungudi, Chennai - 600096, India

Phone: +91 44 2454 3500

Fax: +91 44 2454 3510


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