Client background:  The Client is a Georgia-based translation company, delivering patient care via comprehensive translation and interpretation.

Business Challenge

  • Provide healthcare to patients from diverse geographies
  • Streamline and automate process of providing interpreters/translators to hospitals and clinics
  • Enable seamless recruitment of translators
  • Maintaining log of appointments, their durations and other details
  • Accommodate different user roles and their permissions

Business Solution

  • Developed a web platform and mobile app enabling our client, care providers and translators to interact, co-ordinate, track and manage their activities

  • Algorithm driven automated recruitment of translators

  • Identifying & providing relevant translators with required skillset as well as catering to emergency requirements

  • Platform enables face-to-face & non face-to-face (telehealth) appointments

  • Report builder providing insights around patients, care providers, and translators to the client

Business Benefits

  • One-stop shop for testing requirements across the globe

  • 20% Automation of test scenarios ensures quality testing with reduced efforts & costs

  • Improved test coverage by 20%

  • Integration of Test Execution across suite and customized reporting

Business Benefits

  • Streamlined & automated the process of interacting with translators and care providers

  • Improved the response time and availability of translators by 60%

  • Enabled translators to receive and respond to appointment requests in real-time

  • Helped in delivering patient centric care

  • Automation & telehealth capabilities saved time, cost, & effort


  • Web Platform – React JS & Node JS

  • Mobile App – React JS & React Native