Monthly Archives: September 2019

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Automation of Mutual Fund Reconciliation & Channel Resource Mapping for a Bank

Imagine the ordeal of reconcilation process and channel resource mapping at a bank – data from various sources will have to be collected, sorted and sifted – and what if this ordeal consumed nearly half a month’s time. And with resources spearheading the mutual fund sales, getting a closer look at the peformance and [...]

By |2019-09-25T14:42:52+05:30September 25th, 2019|

Top 5 Analytics Keys to Unlock Enriching Customer Experience

Every stage of the customer journey has ‘an experience’ in the wait. Be it the customer calling the customer service team to find answer to an issue or a customer making a research to find the best price for a product, creating delightful customer experiences is about creating lasting impressions on the customers, from [...]

By |2019-09-18T12:34:37+05:30September 18th, 2019|

Predicting Customer Next Purchase Day

Knowing what the customer wants even before the customer buys a product is an imperative to thrive in this digital world. It gets more customer-centric, with organizations wanting to know every bit about the customer, predict everything around the customer and take suitable action to create a swell in the number of loyal customers. [...]

By |2019-09-11T10:51:18+05:30September 10th, 2019|

Using NLP for Banking Transaction Categorization and KPI Augmentation

Today, banks have more data to capture and analyze - one of the critical types being transaction data. And raw data on its own doesn’t offer the sort of actionable insights that banks would want to acquire. Then there is the treasure chest of textual data waiting to be tapped for intelligence. That puts [...]

By |2019-09-05T16:50:33+05:30September 5th, 2019|