Monthly Archives: March 2019

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What to Look For in Streaming Analytics?

Perish the thought of ‘Data’ not being perishable. What has perished is the pairing of ‘perishable’ just with food, goods and products, for data can now turn perishable if it is not acted upon in quick time and close to the source where it gets generated. Fast data, fast action on data and faster [...]

By |2019-03-18T18:02:05+00:00March 18th, 2019|

How to Measure Customer Experience

Measure twice, cut once. The carpenter’s rule set in stone is now resonating with the retailers’ imperative of measuring customer experience (CX) – just to make doubly sure that nothing goes wrong with customer engagement. Where retailer actions ought to reflect customer preferences, needs and likes, measuring customer experience can go a long way [...]

By |2019-03-05T17:31:07+00:00March 5th, 2019|