Saksoft is pleased to announce its new service offering in the area of Managed Services for Information Management.

The key components of Saksoft Managed Services will include

1.   Regular, frequency driven services.

• User Administration
• Report Distribution – manually or through Acusend
• Issue Management
• Application Service Level Management

2.   BI/DW platform support services

• Tool support
• Security administration
• Capacity Planning and Performance Management

3.   Development Support Projects

• Migration
• Application Support under defined SLA's
• Adhoc development

4.   Environment Planning and Compliance

• License Management or Optimization through Acusend
• Architecture services
• Upgrade Management