Statement of Values

Customers

Customers 

  • Our first responsibility is to our customers.
  • In meeting our customer needs, everything we do must be of high quality.
  • Our dealing must be ethical and of the highest standard.
  • We must do what is right for our customers and their business at all times.
People

People

  • We are responsible to our employees, the men and women who work with us throughout the world. We must respect them and recognize their merit.
  • They must have a sense of security in their jobs.
  • Compensation must be fair and adequate, and working conditions clean, orderly and safe.
  • Employees must feel free to make suggestions and complaints.
  • There must be equal opportunity for employment, development, and advancement for those qualified.
  • We must provide competent management, and their actions must be just and ethical.
Communities

Communities

  • We are responsible to the communities in which we live and work and to the world community as well.
  • We must be good citizens – support good work and charities and pay our taxes.
Shareholders

Shareholders

  • Our final responsibility is to our shareholders.
  • Business must make a sound profit.
  • We must experiment with new ideas.
  • Reserves must be created to provide for adverse times.
  • When we operate according to these principles, the shareholders should realize a fair return.